– Neuropathy Program · Franklin, TN

Neuropathy Treatment

Burning, tingling, or numb feet? Dr. JennaLou Hollnagel-Kauffman tracks down where your nerves are misfiring and builds a plan to get you out of pain and back to your life. Small-town feel, big-city treatment options, right in historic downtown Franklin.

UNDERSTANDING NEUROPATHY

Repairing Your Body’s Electrical Circuit

Your peripheral nerves work like wiring. They carry signals from your brain down to your feet and back again. When that wiring is damaged, the signals get scrambled. Some people feel pins and needles or a burning that flares at night. Others slowly lose feeling, which is how a small blister becomes a wound nobody noticed.

Neuropathy affects millions of Americans, and diabetes is the leading cause. As many as half of people with diabetes develop it. But diabetes isn’t the only cause, and pain relief alone won’t restore a nerve that’s still being damaged.

Dr. JennaLou is a board-certified podiatrist, foot and ankle surgeon, and wound care specialist who also holds a board certification in peripheral neuropathy. She trained as a fellow under Dr. A. Lee Dellon, a pioneer of peripheral nerve decompression surgery, and has focused on neuropathy for more than five years, building her own treatment program along the way. She’ll tell you she’s the one with two first names and two last names, so most patients just call her Dr. JennaLou.

Illustration of peripheral nerves carrying signals between the brain and feet

“My passion is puzzles. I like connecting all the dots, and I believe everybody’s body is just one big circuit. We have to figure out where that circuit isn’t firing and try to correct it.”

DR. JENNALOU HOLLNAGEL-KAUFFMAN, DPM

Finding the “Short Circuit”

SYSTEMIC VS. STRUCTURAL VS. ENVIRONMENTAL

More than 100 types of neuropathy have been identified, but most fall into three groups. Knowing which one you’re dealing with (and many people have more than one) shapes how we treat it.

Systemic (Metabolic) Neuropathy

The problem runs through your whole body and shows up in your nerves.

  • Diabetes or prediabetes
  • Low vitamin B12 or other nutrient gaps
  • Thyroid, kidney, or liver disease

Usually felt in both feet, starting at the toes and moving upward.

Structural Neuropathy

A nerve is pinched at a tight spot along its path, like a kinked cord.

  • Tarsal tunnel, on the inside of the ankle
  • Outside of the knee, where the peroneal nerve wraps around the bone
  • Top of the foot

Often felt in specific zones, and sometimes worse in one leg.

Environmental Neuropathy

Something from outside the body has damaged the nerve.

  • Chemotherapy and certain other medications
  • Long-term alcohol use
  • Toxin or heavy metal exposure

Usually begins after a known exposure, often in both feet.

HOW TREATMENT WORKS

The Dual Protocol Pathway

Every plan starts with a one-on-one evaluation. Dr. JennaLou reviews your labs and medications and tests your sensation and reflexes. She also taps along each nerve’s path to check for a Tinel’s sign, a tingling response that can point to a trapped nerve. When more detail is needed, she may order nerve testing.

The three groups above often overlap. Diabetes, for example, can cause nerves to swell, which makes them more likely to get squeezed in narrow passages. That’s why some patients need one pathway and others benefit from both.

PATHWAY 1

Advanced Non-Surgical / Systemic Care

Dr. JennaLou has formulated a comprehensive neuropathy program that has improved her patients’ quality of life. This program uses multiple pain-free modalities to decrease nerve inflammation and promote nerve regeneration.

9 weeks
PROGRAM LENGTH
About 1.5 hours
PER VISIT

Everybody’s body is different, so you’re monitored throughout the course of treatment, and Dr. JennaLou adjusts your plan as needed.

PATHWAY 2

Surgical Nerve Decompression

When a nerve is physically trapped, it needs more room, and that’s what decompression surgery provides.

Several nerves in the lower leg and foot pass through tight tunnels of bone and connective tissue. If a nerve is swollen or its tunnel is narrow, pressure builds and blood flow to the nerve drops. During decompression, Dr. JennaLou releases the tissue pressing on the nerve so it has space again. The procedure is typically performed on an outpatient basis, and it’s one she learned directly from Dr. Dellon during her fellowship.

WHO'S A CANDIDATE

The best candidates usually have a positive Tinel's sign over one of these sites. That sign tends to appear while compression is still reversible, so timing matters.

Published studies on lower extremity nerve decompression report reduced pain, improved sensation, and fewer foot ulcers in the treated leg. Recovery takes time, and feeling often returns gradually over months as the nerve heals.

FAQ

Neuropathy Treatment FAQs

Have a question that isn’t covered here? Call the office at 615-996-2050.

Sometimes. It depends on the cause and how long the nerve has been damaged. Neuropathy tied to a vitamin deficiency or a compressed nerve can improve once that problem is corrected. Long-standing damage is harder to undo, but treatment can still ease pain and help protect your feet. The earlier you’re evaluated, the more options you have.

You’ll sit down one-on-one with Dr. JennaLou and have her full attention. Bring recent lab work and a list of your medications. She’ll review both with you, examine your feet and legs, talk through your goals, and explain which pathway fits before any treatment starts.

The strongest indicator is a positive Tinel’s sign, meaning a light tap over a known compression site sends tingling into the foot. Dr. JennaLou checks for this during your exam and weighs it with your history and any nerve testing before recommending surgery.

No. Diabetes is the most common cause, but we also treat neuropathy linked to chemotherapy, nerve compression, vitamin deficiencies, alcohol, and cases with no known cause, called idiopathic neuropathy.

Neuropathy usually starts in the feet, and that’s where its most serious complications show up: unnoticed wounds, infections, and falls. A foot and ankle surgeon can diagnose the nerve problem, operate when needed, and manage wound care if the skin has already broken down.

Dr. JennaLou sees patients at 600 Church Street in downtown Franklin and at 300 Stonecrest Blvd, Suite 450, in Smyrna. Call 615-996-2050 to schedule an evaluation.

PATIENT STORIES

What Patients Are Saying

After nerve decompression, some of Dr. JennaLou’s patients have come back to the office in tears because, for the first time in years, their feet didn’t hurt. Hear their stories in their own words.

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Judy profile picture
Judy
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Dr Jenna is a great Podiatrist. She really listens and picks up on related problems that you’re not even aware. She is very knowledgeable and I have complete confidence in her. Would highly recommend her!
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Ashlyn Beckham profile picture
Ashlyn Beckham
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Super great! Very sweet and caring, and really takes time to listen. Highly recommend!
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Adam Glenn profile picture
Adam Glenn
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My Son Noah hurt his ankle badly skate boarding. His previous doctor didn’t catch an issue that was causing him severe pain… 2 months on and he was starting to get quite depressed over it. Dr. Jenna spotted the concern right away and took great care of my Son. Thankful beyond words
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Colleen Bellafant profile picture
Colleen Bellafant
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Premier Foot and ankle, Is a real good Podiatrist Clinic. Dr. JennaLou Hollnagel-Kauffman is a real concern Dr. She is a very sweet lady and real good Dr. I Thank God for her. She has done a amazing job on my feet. . Her Secretary is so kind and nice. A lot of smiles from Dr. Jenna and her Secretary. Thank You Dr. Jenna for a good job well done keep doing what you are doing. May God bless.
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Michael Priebe profile picture
Michael Priebe
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Dr. JennaLou and Bella are fantastic!
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Sarah Burge profile picture
Sarah Burge
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I’ve seen other podiatrist and I like Dr Kaufman best of all. After cutting my nails, she smoothed them down and I had never had that before.
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David Dotson profile picture
David Dotson
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I had a fantastic experience! I was able to schedule a next day appointment online, received communication the day of the appointment to ensure a smooth experience, and was seen on time by the Dr.

Ready to find out what’s behind your symptoms?

Pitter Patter Podiatry & Integrative Health

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    600 Church Street Franklin, TN 37064
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Advanced Wound Care and Vascular Center of Tennessee

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